SHIPPING POLICY
SHIPPING POLICY
Effective Date: January 2026
Thank you for shopping with IIAAW. This Shipping Policy explains how orders are processed and shipped.
Order Processing
Orders may require processing time before they are shipped. Processing time may vary depending on the product, order volume, and availability.
Shipping Times
Shipping times shown at checkout are estimates only. Delivery times may vary based on location, carrier delays, weather, holidays, or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Shipping rates may vary based on the item, destination, and order size.
Tracking
When tracking is available, tracking information will be sent by email after the order ships.
Shipping Address
Customers are responsible for entering the correct shipping address at checkout. IIAAW is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete shipping information.
If an order is returned due to an incorrect or undeliverable address, the customer may be responsible for additional shipping costs.
Lost Packages
If your package has not arrived after the estimated delivery window, contact us at info@IIAAW.com with your order number.
We will review the issue and help determine the next step.
Damaged Packages
If your order arrives damaged, contact us as soon as possible at info@IIAAW.com. Please include your order number and clear photos of the damaged item and packaging.
Multiple Shipments
Items in the same order may ship separately depending on product type, availability, and fulfillment timing.
International Shipping
International shipping may be available depending on the product and destination. Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.
Contact
For shipping questions, contact: